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Zapp Boutique

Same app, with order values up 50%

Zapp Boutique

Same app, with order values up 50%

Client

Zapp Boutique

Role

Global Brand Design Lead

Team

Hands on with a lean in-house team of three designers and product design, plus a copywriter, photographers and partner brands.

Brand identity

UX

Art direction

Digital

Luxury usually takes its time. Convenience usually cuts corners. Zapp Boutique did neither. Aesop, Dr. Barbara Sturm, Trudon and Fornasetti, on the same app as the late-night crisps and at the door in minutes.

Luxury usually takes its time. Convenience usually cuts corners. Zapp Boutique did neither. Aesop, Dr. Barbara Sturm, Trudon and Fornasetti, on the same app as the late-night crisps and at the door in minutes.

Luxury usually takes its time. Convenience usually cuts corners. Zapp Boutique did neither. Aesop, Dr. Barbara Sturm, Trudon and Fornasetti, on the same app as the late-night crisps and at the door in minutes.

Quieter, not slower

The Zapp world, taken somewhere calmer. More atelier, more crafted, same conviction. Still life, softer light and room to breathe, so a candle and a crisp packet can share an app without sharing a mood.

Quieter, not slower

The Zapp world, taken somewhere calmer. More atelier, more crafted, same conviction. Still life, softer light and room to breathe, so a candle and a crisp packet can share an app without sharing a mood.

Quieter, not slower

The Zapp world, taken somewhere calmer. More atelier, more crafted, same conviction. Still life, softer light and room to breathe, so a candle and a crisp packet can share an app without sharing a mood.

Built into the app

Boutique had to live inside Zapp, not next to it. New homepage sections, product tiles and logo spacing, all designed to flex around partner brands without diluting either side.

Built into the app

Boutique had to live inside Zapp, not next to it. New homepage sections, product tiles and logo spacing, all designed to flex around partner brands without diluting either side.

Built into the app

Boutique had to live inside Zapp, not next to it. New homepage sections, product tiles and logo spacing, all designed to flex around partner brands without diluting either side.

Luxury favourites, delivered in minutes.

Luxury favourites, delivered in minutes.

Luxury favourites, delivered in minutes.

Available for
Permanent creative director and leadership roles. London. Available now.

What I do
Two things. Brand worlds that are felt, and that perform. And the in-house studios that keep making them. Brand design, design systems, campaign, experiential, packaging, digital.

Say hello
LinkedIn
james@jkol.uk.
I always reply.

There are no small briefs.

© JKOL · James O’Loughlin 2026 · Designed by JKOL · Built in Framer · Set in Bricolage Grotesque

Available for

Permanent creative director and
leadership roles. London.
Available now.

What I do

Two things. Brand worlds that are felt, and that perform. And the in-house studios that keep making them. Brand design, design systems, campaign, experiential, packaging, digital.

Say hello

LinkedIn
james@jkol.uk.
I always reply.

There are no small briefs.

© JKOL · James O’Loughlin 2026 · Designed by JKOL · Built in Framer · Set in Bricolage Grotesque

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